Privacy Policy

Boss Executive Transfers is a trading name of Boss Executive Transfers, registered in England and Wales. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our chauffeuring services, you agree to the collection and use of your information as outlined in this policy.

1. The Information We Collect

We may collect and process the following personal information when you use our services:

Identity & Contact Data: Your full name, telephone number, email address, and billing address.
Booking Information: Details related to your booking, including pick-up and drop-off locations, journey dates, times, and any specific requests or preferences you provide.
Financial Data: We do not store your full payment card details. All payment transactions are processed securely by our trusted third-party payment providers.
Communication Data: Records of any correspondence between us, including emails, phone calls, or messages.

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

Service Delivery: To manage and fulfil your booking and provide you with a professional and reliable chauffeuring service.
Billing and Payments: To process payments and issue you with invoices and receipts.
Communication: To contact you regarding your booking, provide updates, or respond to your enquiries.
Legal Compliance: To meet our legal, regulatory, and licensing obligations in the United Kingdom.

3. Data Sharing & Disclosure

We will not sell, rent, or lease your personal information to third parties. We may, however, share your data with the following entities solely for the purpose of delivering our services:

Licensed Drivers: Your booking details are provided to the licensed driver assigned to your journey to enable them to perform the service.
Third-Party Payment Processors: Your financial data is shared with our secure payment providers to process your payment.
Law Enforcement & Regulatory Authorities: We may disclose your information if required by law or in response to a valid legal request from UK law enforcement or government bodies.

4. Data Security & Storage

We are committed to the security of your personal data. We have implemented robust technical and organisational measures to protect your information against unauthorised access, accidental loss, or misuse.

We will retain your personal information only for as long as is necessary to provide our services, and to comply with our legal, accounting, and reporting obligations.

5. Your Rights

Under UK data protection law, you have specific rights concerning your personal data. You have the right to:

Request Access: You can request a copy of the personal data we hold about you.
Request Correction: You can ask us to correct any inaccurate or incomplete information.
Request Erasure: You can ask us to delete your personal data where there is no legal reason for us to continue holding it.
Object to Processing: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies & Website Use

Our website may use cookies to improve user experience and for website analytics. These cookies are solely for functional purposes and do not store any personally identifiable information. You can adjust your browser settings to manage your cookie preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The most current version will always be available on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Boss Executive Transfers

📧 Email: info@bossexecutivetransfers.co.uk
📞 Phone: ‪+44 1273 112251‬
🌐 Website: www.bossexecutivetransfers.co.uk